Pinnacle Cookie Policy

We use cookies and similar technologies across Pinnacle Casino to make your experience faster, safer, and more personalised. This Cookie Policy explains what cookies are, how we use them when you visit pinnacle.com or pinnacle.ca, and what choices you have regarding their use. By continuing to browse our site or use the Pinnacle app, you agree to our use of cookies as described below.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They allow us to recognise your browser, remember your preferences, and improve the overall functionality of our platform. We also use similar technologies such as pixel tags, web beacons, and local storage to achieve comparable purposes. Whenever you complete a Pinnacle login or browse our Pinnacle slots and live casino sections, cookies help us deliver a smoother and more secure session.

Types of Cookies We Use

We rely on several categories of cookies to operate our services effectively. Each type serves a distinct purpose, and we explain them below so you understand exactly how they affect your visit to our casino.

• We use strictly necessary cookies to enable core site functions, such as securing your account and processing your Pinnacle deposit or withdrawal requests.
• We use performance cookies to analyse how visitors interact with our website, helping us identify and fix technical issues.
• We use functionality cookies to remember your settings, such as your preferred language or currency.
• We use advertising and targeting cookies to show you relevant promotions, including information about our Pinnacle bonus code offers and ongoing tournaments.
• We use analytics cookies from trusted third parties to measure traffic and understand how you use our Pinnacle casino app or desktop platform.

Why We Use Cookies

We use cookies for a variety of legitimate business purposes connected to running Pinnacle Casino safely and efficiently. Our goal is always to enhance your experience while respecting your privacy rights.

• We use cookies to keep you securely logged in during your Pinnacle casino login session.
• We use cookies to remember items in your account, such as saved payment methods for faster Pinnacle deposit and Pinnacle withdrawal processing.
• We use cookies to personalise the content you see, including recommendations for Pinnacle slots, live dealer tables, and sports markets.
• We use cookies to detect fraudulent activity and protect your account from unauthorised access.
• We use cookies to measure the effectiveness of our marketing campaigns, including tracking the use of a Pinnacle promo code during registration.
• We use cookies to support responsible gambling tools by remembering your self-set limits and preferences.

Third-Party Cookies

We work with trusted partners, including payment providers, analytics services, and marketing platforms, who may also place cookies on your device through our website. These third parties assist us with fraud prevention, performance monitoring, and advertising. We do not control these third-party cookies directly, and we encourage you to review the privacy policies of these partners for further information. When you register to Pinnacle or complete a Pinnacle register process, certain third-party cookies may be activated to verify your identity and secure your transaction.

Cookies Related to Games and Promotions

We also use cookies to support specific features on our platform, such as tracking eligibility for network promotions like Drops & Wins, Spinoleague, or The Non-Stop Blasts. These cookies help us confirm your participation, calculate your standing on leaderboards, and ensure that any Pinnacle free spins or prize eligibility is correctly recorded. We do not currently offer a Pinnacle no deposit bonus, but if promotional cookies are used for future offers, we will update this policy accordingly.

How We Use Cookies on Mobile and App Platforms

Whether you access our services through a browser or the Pinnacle app, we apply the same cookie principles to maintain consistency and security. Our Pinnacle casino app and Pinnacle Lite mobile version use device identifiers and local storage technologies that function similarly to cookies, allowing us to remember your preferences and secure your Pinnacle casino login across sessions.

Managing Your Cookie Preferences

We respect your right to control how cookies are used on your device. You can manage or disable cookies through your browser settings at any time. Please note that if you choose to block or delete cookies, certain features of our website may not function correctly, and you may be unable to complete actions such as a Pinnacle deposit or access to our Pinnacle live casino games.

• You can adjust your browser settings to block all cookies or notify you when a cookie is being set.
• You can delete cookies that have already been stored on your device through your browser's privacy settings.
• You can use private or incognito browsing modes to limit the cookies stored during your session.
• You can opt out of certain third-party advertising cookies through industry opt-out tools where available.

Consequences of Disabling Cookies

If you disable essential cookies, we may not be able to provide you with full access to our platform. For example, you may experience difficulties completing a Pinnacle sports bet, accessing your account after a Pinnacle casino login, or receiving accurate information about your Pinnacle bonus eligibility. We recommend allowing necessary cookies to ensure a smooth and secure gaming experience.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our website or Pinnacle casino app after changes are posted constitutes your acceptance of the revised policy.

Data Protection and Security

We are committed to handling all information collected through cookies in accordance with our Privacy Policy. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Information gathered through cookies is used solely for the purposes outlined in this policy and is never sold to unrelated third parties.

Contact Us

If you have any questions about our use of cookies or wish to exercise your rights regarding your personal data, please contact our support team. We are available 24/7 via live chat, or you may reach us by email at customerservice@pinnacle.com. Our multilingual support team can assist you in English, Chinese, Japanese, Korean, Finnish, French, Italian, Portuguese, Russian, Spanish, and Swedish.